I cannot play downloaded MKV video. What should I do?
Downloaded MKV video is corrupted. What should I do?
This video is not corrupted, but it's compressed with a new VP9 video codec that was released in 2014. Your player does not have this codec, and it cannot play this MKV video correctly.
- You need to update your player to its latest version. You may just download the latest version of your player and install it over your current version. Note that the version of your player should be released in 2014, or later.
- You can try our player that supports this MKV codec: Download FLV Player
- Also you may download and install a video conversion utility (released in 2014 or later) and convert MKV file to MP4, for example.
- Please note that some sites stream videos in MKV for one set of browsers and in MP4 for other browsers. If you have several browsers installed on your computer like Chrome, FireFox and Internet Explorer, please try to open the same page in another browser, and it's possible that the site will send this video in MP4 format.